TriYoung Business Solution’s Phoenix IT Support
Onsite and Remote Outsourced IT Help Desk and Network Support
Our certified network engineers are available for onsite and remote to support your organizational information technology needs. Our clients experience the benefit of having an IT engineer available whenever they need them from a local expert that can handle their requests timely, efficiently all while minimizing down time.
Emergency Services
When a critical system goes down our staff will be onsite within 4 business hours to diagnose and resolve the issue. This level of support is available to all our clients with a managed care plan.
Managed Services
Our managed network support runs 24/7 to ensure that systems are available when you need them. The idea of managed plan includes anti-virus subscription and updates, email reputation services, system backups and verification, and patch management. The managed services agent is installed on all network servers and workstations to guarantee consistency across the IT platform and infrastructure. The agent performs required patch management, anti-virus scans and updates, and system performance tuning to ensure the systems are secure and are optimized for the end users. Our network operation center performs 24/7 monitoring and automated system repairs and system health checks. When an issue requires our local network engineers to resolve the issue, we are contacted immediately for resolution. The benefit of the managed service plans is to ensure that IT operations are running efficiently and with minimal interruption to the business operations.